Shipping
All Pollywogs products are made to order.
- Production time: 2–5 business days
- Standard shipping: 3–7 business days (U.S.)
- Shipping times may vary during holidays or periods of high demand.
Once your order ships, you’ll receive a tracking number by email.
Returns & Exchanges
Because every item is made specifically for you, we do not accept returns or exchanges for incorrect size, color, or buyer’s remorse.
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. We’ll make it right by sending a replacement or issuing a refund when appropriate.
Contact
Questions about your order?
Email us at: